A successful machine installation is only the beginning. For professional CNC cutting applications, proper training and technical support are equally important to ensure customers can quickly put their equipment into production.
YUCHON CNC’s after-sales engineer Jack traveled to Egypt to provide on-site technical training for a customer who purchased a 1625L CNC Cutting Machine. After the training, the customer’s operators successfully completed their first cutting operations independently, marking an important step toward regular production.
On-Site Technical Training in Egypt
To help the customer quickly understand the machine and its software, Jack provided hands-on training covering machine operation, cutting tool selection, software operation, material positioning, cutting parameter settings, and practical production procedures.
Rather than simply explaining the machine functions, the training focused on the customer’s actual production requirements. The customer mainly provides customized leather products and accessories for high-end hotels.
During the training, the customer’s operators were able to operate the machine themselves and perform actual cutting tasks.
1625L CNC Cutting Machine Configuration
The customer’s 1625L CNC Cutting Machine was configured according to their leather and paperbased production requirements.
Its Nesting Software System enables efficient leather layout and improves material utilization. The Punching Tool is used for punching holes and processing specific features. The V Cutting Tool serves for Vshaped grooves and angled cutting applications. The Creasing Wheel can make creasing and folding lines on cardboard and other materials.
This combination allows the machine to handle different processing requirements within one digital cutting workflow.
For leather products, the nesting software system helps optimize pattern placement and reduce material waste, which is particularly important when working with valuable genuine leather.
Successful First Cutting of Leather and Cardboard
After completing the technical training, the customer’s operators successfully performed their first cutting operations.
The customer also recorded cutting videos showing the 1625L CNC cutting machine processing genuine leather, cardboard, and other materials.
These real production tests demonstrated the machine’s ability to handle different materials and applications required by the customer’s business.
For leather folders, menu covers, card holders, and similar products, digital CNC cutting provides a more flexible alternative to traditional manual cutting. Operators can quickly adjust cutting files for different product sizes and designs while maintaining consistent cutting quality.
Customer Feedback on YUCHON’s Technical Support
After the training, the customer shared positive feedback about YUCHON’s team and after-sales service.
The customer specifically praised Jack for his professionalism and technical knowledge, and also shared positive feedback about Jack’s colleague and YUCHON’s technical team.
This feedback reflects YUCHON’s focus on providing not only CNC cutting equipment, but also technical support and practical training throughout the customer journey.
For customers purchasing industrial CNC equipment, the ability to operate the machine independently is an important part of a successful project.
In this Egypt project, YUCHON’s on-site training helped the customer’s operators move from machine introduction and technical instruction to actual production and independent cutting.
The successful first cutting also gave the customer greater confidence in using the 1625L CNC Cutting Machine for their ongoing leather and cardboard production.
Looking for a CNC Cutting Machine?
YUCHON CNC provides digital cutting solutions for genuine leather, cardboard, paper, fabric, composite materials, and other flexible materials. Machine configurations can be customized according to your material, product design, cutting thickness, and production requirements.
If you are looking for a leather CNC cutting machine, cardboard cutting machine, or customized digital cutting solution, contact YUCHON CNC to discuss your application and cutting requirements.